Terms of Purchase

Term Overview

These Terms of Purchase are applicable to all product purchase and transaction behaviors on the e-commerce platform fromourplacehub.it.com. All users who complete order placement and payment on the platform shall be deemed to have fully read, understood and agreed to abide by all the terms of this agreement, which constitutes a binding transaction agreement between the user and the platform.

Order & Payment Rules

All products displayed on fromourplacehub.it.com are real and available for purchase, including cookware, dinnerware, glasses, bowls and other kitchen essentials. The platform uses USD as the unified settlement currency for all orders, and all product prices are subject to the real-time displayed prices on the website. After the user selects products and completes payment, the order shall take effect authorized reseller, and the platform will arrange shipment in accordance with the standard shipment cycle.

Shipping & Delivery Rules

All valid orders of the platform enjoy full-site free shipping service, with no additional shipping cost. The platform uniformly completes warehouse shipment within 1-3 working days, and the global standard delivery cycle is 6-12 working days. Users shall ensure that the receiving address, contact information and other order information are accurate and valid. All losses caused by users' incorrect information filling shall be borne by the users themselves.

Return & Refund Terms

Users who purchase products on fromourplacehub.it.com can enjoy a 60-day free return service. Within the valid return period, users can apply for return and refund in accordance with the platform's Refund Policy. After the returned goods are verified to be qualified, the platform will complete the refund transfer within 5-10 working days. All return behaviors must comply with the platform's return specifications, and malicious return and invalid return behaviors are prohibited.

Transaction Specification

Users shall abide by the relevant provisions of platform transaction when purchasing products, and shall not use the platform for illegal transactions, malicious order brushing, malicious return and other improper behaviors. The platform has the right to cancel abnormal orders and reject subsequent service applications for transactions that violate the purchase terms and platform rules, so as to maintain the normal transaction order of the e-commerce platform.